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Davis Custom Construction

15 years of experience as an insurance adjuster and 25 years as a roofing company owner. If you suspect storm damage or want to ensure your roof is in good condition, schedule a free inspection.

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FAQs

Clear Answers from Roofing and Insurance Claim Experts

We know roofing and insurance claims can feel overwhelming, so we’ve answered the most common questions to help you better understand the process and make informed decisions with confidence.

Hail damage may include bruised shingles, granule loss, dented vents or gutters, and impact fractures that aren’t visible from the ground. A professional roof inspection is the best way to document storm damage for insurance purposes.

The typical process includes a roof inspection, filing a claim, an adjuster visit and scope of loss, an initial ACV payment, then final payment of recoverable depreciation after completed repairs if the policy provides RCV coverage.

A deductible is the portion the homeowner pays out of pocket. In Texas, storm deductibles may be a flat amount or a percentage of the home’s insured value, and reputable contractors do not waive deductibles.

A denial may be appealed or reviewed with additional documentation. Homeowners can request a re-inspection, provide supplemental evidence, and compare findings to policy language and storm-related damage indicators.

Deadlines vary by policy, but many Texas policies require storm-related claims to be filed within one year of the event. Homeowners should review their policy and schedule an inspection as soon as possible after a hail or wind storm.

A qualified roofer should inspect and document storm damage first so you can file an accurate claim with proper support. This helps confirm legitimate damage before contacting your insurance carrier.

Avoid high-pressure door-to-door contractors, large upfront deposits, and companies without a local presence. Choose a licensed, insured contractor with local references, clear documentation practices, and owner oversight.

ACV (Actual Cash Value) is the depreciated value of the roof based on age and condition. RCV (Replacement Cost Value) is the full replacement cost minus the deductible, with depreciation often paid later if it is recoverable under the policy.